Event Details

Having trouble registering? Feel free to email [email protected]

Goodbyes are hard, especially for your business. So why aren’t you doing more to keep your customers loyal? The fact is, it’s far easier and cheaper to retain customers than attract new ones. 

Stats show that increasing customer retention by just 5% can boost profits from 25-95%.

In this two-hour masterclass, we focus on practical ways to help you nurture long-term relationships, stay successful, and grow your business in a competitive climate.

Things we will cover in this interactive, lively session include:
* Creative ways to keep in touch 
* Clever ideas to build loyalty and survive in a saturated market
* Know your numbers to grow your numbers
* Why you need a Dream List
* Develop a cost-effective marketing plan that works

Who is it for? 
Small to medium-sized business owners who want to exceed expectations and keep customers happy in the most cost-effective way.

Registration includes breakfast
Dress: Business
Valet parking available

This is a pre-pay event and your place will not be confirmed until payment is received. Cancellations will be accepted until 11.59am on Monday 26 August, after which “no show fees” will apply.

Sponsored by: